Confirmed Service Customer
My appointment was at 8 A.M and I dropped my vehicle off a few minutes before. My car sat there in the lot at least 2 hrs. I hope this isn't a common practice. I ended up having to leave my vehicle over night for a job that was only 4.2 hrs. (@ $185 an hour) The reason was the mechanic needed a special tool (which YouTube confirmed). I worked at a GM assembly plant and we had to start promptly at 6 a.m. If your not going to live up to appointment times at least let the customer know. The part I needed was installed properly and so far my vehicle is running fine, thanks to the mechanic for a job well done.
Frank H.
EATON,
CO
Business Response
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