Confirmed Service Customer
I HAVE HAD MY CAR IN TWICE BECAUSE OF THE COOLANT LEAKING INTO THE ENGINE. THE FIRST TIME I TOOK MY CAR IN AND WAS TOLD IT WAS FIXED, WITHIN THE NEXT THREE DAYS MY CAR WAS AGAIN LEAKING COOLANT INTO THE ENGINE, AND AS BEFORE; CAUSING MY CAR TO STALL WHEN STARTING, SHOOTING OUT WHITE SMOKE FROM THE TAIL PIPE AND SMELLING LIKE BURNING COOLANT WHILE DRIVING. I AGAIN TOOK MY CAR TO YOUR MAINTENANCE SHOP FOR THE SECOND TIME, AND WAS AGAIN TOLD IT WAS FIXED, AND WITHIN TWO DAYS MY CAR WAS AGAIN LEAKING COOLANT INTO THE ENGINE, STALLING WHEN STARTING, SHOTTING OUT WHITE SMOKE FROM THE TAIL PIPE AND SMELLING LIKE BURNING COOLANT WHILE DRIVING. MY HUSBAND AND I HAVE SPENT OVER 6K TRYING TO GET IT FIXED CORRECTLY!!! AND HERE WE ARE, MY CAR IS PARKED BECAUSE I CAN NOT DRIVE IT DUE TO THE LEAKING COOLANT AND NOT WANTING TO DISTROY THE ENGINE. MY HUSBAND AND I WILL NEVER!!!! EVER!!!! TAKE OUR VEHICLES TO YOUR MAINTENCE DEPARTMENT AGAIN AND WE WILL NEVER!!! EVER!!! PURCHASE A CARE FROM GHENT EVER AGAIN AND BELEIVE ME I HAVE INFORMED ALL OF MY FRIENDS AND FAMILY TO STAY AS FAR AWAY FROM YOUR DEALERSHIP AND GO ELSE WHERE FOR SERVICE AND TO PURCHASE A NEW VEHICLE. THANK YOU FOR WAISTING MY AND MY HUSBANDS TIME AND MONEY!!!!! ALSO YOU ALL DON'T EVEN DESERVE A POOR RATING, IT IS WELL BELOW POOR!!!!
Anna C.
GREELEY,
CO
Business Response
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Confirmed Service Customer
I got right in at my appointment time. Service was great. I received a free car wash with my oil change and brake fluid flush.